This policy explains how Gnova Biotech Pvt. Ltd. ("we", "us") collects and uses personal information through this website.
Information we collect
- Enquiry forms: name, mobile number, email, city, state, product interest and your message.
- Visit statistics: pages viewed, referring website, device type, browser and operating system. We do not store your IP address for analytics; an anonymised identifier that changes daily is used instead.
- Security logs: for protection against abuse, security events (for example repeated failed logins) may record the IP address involved. These logs are retained for a limited period.
How we use it
To respond to your enquiry, provide product and franchise information, improve our website and keep it secure. We do not sell your personal information.
Retention
Enquiry data is kept for as long as needed to handle your request and our business relationship. Analytics data is aggregated and raw records are deleted after a limited period.
Your choices
You may ask us to access, correct or delete your personal information by contacting us using the details on our contact page.
Changes
We may update this policy from time to time. The date of the last update is shown on this page.
Last updated: 24 Sep 2026